Frequently asked questions

Where do you deliver?

We deliver throughout the United Kingdom. Standard shipping is free on eligible UK orders.

When will my order arrive?

Processing normally takes 1–2 business days. Delivery normally takes 3–5 business days after dispatch, for an estimated total of 4–7 business days. Estimates may vary; see the shipping policy.

Can I return an item?

Eligible products may be returned within 30 days of receipt. Contact contact@estio.shop for instructions before sending a return. See the returns policy for conditions.

How do I get help?

Email contact@estio.shop or call +44 29 2018 0506. Include your order number for order enquiries.